System Solution: The restaurant service robot solution consists of several parts: welcome interactive robot, food delivery robot and robot background scheduling system. The welcome interactive robot works alone in the restaurant lobby, interacting with customers through voice, expressions and actions. Through the touch screen of the robot, various promotional information can be displayed in an illustrated manner, and information such as restaurants, special dishes, and promotions can be introduced to customers through voice. The robot can greet the guests and wave. The customer can tell the robot destination (such as the dining table number, the private room name, etc.) by touch screen or voice. The robot can use the voice to introduce the specific location of the private room to the customer and use the arm movement to indicate the direction. The robot's arm can be combined with the movement of the chassis to perform dance performances with beautiful music to attract customers and activate the atmosphere.
The feeding robot has practical functions such as automatic meal delivery, empty tray recycling, and automatic charging, which can replace or partially replace the restaurant waiter to serve the customer, and can reduce the number of service personnel. The delivery robot has a cartoon shape, streamlined design and beautiful appearance. The robot body consists of a head, an arm, a plate and a sports chassis. When the guest finishes the meal, the robot can go to the take-out place, and the staff puts the dishes on the robot's tray and inputs the belongings through the touch screen. (or box) and confirmation information. The robot moves to the table, and the voice prompts the customer to pick it up or wait for the waiter to bring the dish and the drink to the seat. When the dish or beverage is taken away, the robot voice prompts the customer or the attendant to touch the relevant return button, and the robot will return to the pick-up port or the charging station according to the power and the task. If the customer has an empty tray and needs the robot to take it away, press the “Delete Empty” button and the robot will move to the empty tray with the empty tray.
When the restaurant is equipped with multiple robots, the robot background scheduling system can make each robot can be like each other like a human waiter. “When a robot is too busy, the background service software can coordinate another robot to complete this. The robot needs to perform tasks to improve the efficiency of the robot.
The role and significance of the program: The restaurant service robot solution integrates high-tech technologies such as mobile robot, multi-sensor information fusion and navigation and multi-modal human-computer interaction. The robot product can partially replace the restaurant waiter to serve the customer and at the same time attract The role of attention, reducing the number of service personnel, and enhancing the brand image of the restaurant have high economic value.
